Stop ringing agency after agency. Post the shift once.
Your preferred agencies get first pick. The Enterprise Care Network backs them up. You pay Enterprise Care Network rates, and only once the shift is filled. You pay nothing. The agencies pay us.
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Post the shift once
One post from your home. No phone calls, no emails to five agencies.
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Your preferred agencies get first pick
Keep the agencies you trust. Every shift goes to them first.
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The Enterprise Care Network fills the rest
If your agencies can't fill it, the network does. At network rates.
- 70+ homes live
- $0 to join
- No subscription
- No platform fee
- No minimum shifts
- No lock-in
- Compliance passport before the shift
- One invoice
- Care minutes calculated for you
Built with and run by Uniting NSW/ACT
A shift drops out. Then the phone calls start.
Most homes still fill agency shifts by hand. It takes hours, and you still don't know who is turning up.
The old way
- Ring agency after agency until someone says yes
- A different rate from every agency
- Not sure who is coming, or if their checks are current
- Hope they turn up on time
- Timesheets and invoices from five places
- Agency care minutes worked out by hand
With myFacility
- Post the shift once. Your preferred agencies see it first
- Enterprise Care Network rates, shown before you book
- See the worker and their compliance passport before they arrive
- Kiosk check-in records who actually turned up
- One invoice. We pay the agencies
- Agency care minutes calculated for you
Rates one home can't get on its own.
Every shift is booked at Enterprise Care Network rates. They're set with the buying power of the whole network. You see the rate before you book, and you only pay once the shift is filled.
Keep the agencies you trust. Every shift goes to them first.
If your agencies can't fill it, our seven agency partners can.
- $0 to join
- No subscription
- No platform fee
- No minimum shifts
- No lock-in
Everything you need to fill a shift. In one place.
Here is how myFacility stacks up against the usual ways homes fill agency shifts.
Set up once. Ready for the next gap.
From sign-up to your first filled shift. Get set up now, so it's ready the next time a shift drops out.
Register your home
Add your home and your preferred agencies. Nothing to pay.
About 10 minutesGet approved
We check your details and switch you on. Then you're ready.
Within 24 hoursPost your shift
Your agencies get first pick. The Enterprise Care Network backs them up.
One postPay once it's filled
They check in at your kiosk. You get one invoice. We pay the agencies.
One invoiceSee myFacility before your next shift drops out.
Tell us about your home. Then pick a time for a 30‑minute walkthrough.
- How a shift gets posted, filled and checked in
- The rates your home would pay
- How to keep your own agencies first in line
- Getting one home, or all of them, set up
“You and your team should be really proud of such a great product. So very impressive!”
Built with and run by Uniting NSW/ACT.
70+ homes and counting.
Book your walkthrough
Takes 30 seconds. Then choose a time that suits you.
The shift, the worker and the invoice. All in one system.
Built with Uniting NSW/ACT for the way aged care homes actually run.
Post once. It fills.
Your preferred agencies see it first, then the Enterprise Care Network. Every worker is already screened, so the first one to accept gets the shift. Nothing to approve.
Know who is coming
Every worker carries a verified QR compliance passport. You see it before they arrive.
One invoice. We pay the agencies.
Timesheets come from the kiosk. You get one invoice, not one from every agency.
Your preferred agencies go first. The Enterprise Care Network backs them up.
A record of who actually turned up, and when.
Agency care minutes calculated for you.
A registered Digital Platform Operator, with ACQSC-aligned reporting.
Built by a provider, for providers.
Uniting NSW/ACT is one of Australia's largest care providers. They built myFacility with us for their own homes, and they run it today. You get the same system.
Brad Kearns, CEO, leads myFacility. He runs every walkthrough call himself.
“You and your team should be really proud of such a great product. So very impressive!”
Questions homes ask us
What does it cost?
Nothing to join and nothing to use. No subscription, no platform fee, no minimum shifts.
You pay the published worker rate, only once a shift is filled. The agencies pay us. You don't.
Is myFacility a staffing agency?
No. We don't employ workers. myFacility is the booking platform that sits over labour-hire agencies. Your preferred agencies get first pick, and the agencies in the Enterprise Care Network back them up.
myFacility is run by Find a Carer, a registered Digital Platform Operator.
Can we keep our own agencies?
Yes. Your preferred agencies see every shift first. The Enterprise Care Network only steps in to back them up, with seven agency partners behind yours.
Will every shift be filled?
98% of shifts are filled across live homes, at every lead time. The industry benchmark is 80%. The average time to fill is 5 minutes.
It depends on the role, the location and the time, so we check coverage for your area during setup.
What are Enterprise Care Network rates?
They're the rates set across the whole network, using the buying power of every home in it. A single home can't get them on its own.
You see the rate before you book. For example, a Personal Care Worker (Level 3) is $62.95 an hour, ordinary hours.
How fast can we start?
Registering takes about 10 minutes. We approve you within 24 hours. Then you can post your first shift.
Who checks the workers?
Every worker carries a verified QR compliance passport, including their police check. You see it before they arrive.
When they get to your home, they check in at the kiosk. So you know exactly who turned up.
Does it work across multiple homes?
Yes. Uniting NSW/ACT runs it across its homes today. You see shifts, spend and compliance for every home in one place, with one invoice.
What happens on the walkthrough call?
It's 30 minutes with Brad Kearns, our CEO. He shows you the platform, answers your questions, and gets your homes set up if you want to go ahead.
See myFacility before your next shift drops out.
Tell us about your home. Then pick a time for a 30‑minute walkthrough.
- How a shift gets posted, filled and checked in
- The rates your home would pay
- How to keep your own agencies first in line
- Getting one home, or all of them, set up
“You and your team should be really proud of such a great product. So very impressive!”
Built with and run by Uniting NSW/ACT.
70+ homes and counting.
Book your walkthrough
Takes 30 seconds. Then choose a time that suits you.